Last updated: September 2026
1. Introduction
This Privacy Policy explains how Facebet ("we", "us", "our") collects, uses, discloses and safeguards your information when you use the Facebet mobile application and website (the "Service"). By using the Service you agree to this policy.
2. Eligibility
The Service is intended only for users aged 18 or older. We do not knowingly collect personal information from anyone under 18.
3. Information We Collect
- Account information: name, username, email address, mobile number, and password (stored hashed).
- Payout information: UPI ID / bank details and any supporting documents you upload for withdrawals.
- Transaction data: deposits, withdrawals, stakes, winnings, commissions and related records.
- Gameplay data: tables, match results, in-game chat messages and game codes.
- Technical data: device type, push-notification token, IP address and app version.
- Communications: support tickets and messages you send us.
4. How We Use Your Information
- to create and manage your account;
- to operate matches and settle balances;
- to process deposits and withdrawals and prevent fraud;
- to provide customer support;
- to send service and security notifications (including push notifications);
- to detect, prevent and address fraud, abuse or violations of our Terms.
5. Sharing of Information
We do not sell your personal information. We share it only with service providers who process it on our behalf (for example cloud hosting, database, push-notification and communication providers such as Google and Firebase Cloud Messaging), and with authorities where required by law.
6. Data Retention
We retain your information while your account is active and for a reasonable period afterwards to meet legal, accounting and fraud-prevention requirements.
7. Security
We use industry-standard measures including encryption in transit (HTTPS/TLS) and hashed passwords. No method of transmission or storage is completely secure.
8. Your Rights
You may access, correct or request deletion of your account information, subject to legal retention requirements. Contact us to exercise these rights.
9. Children
The Service is not directed to persons under 18.
10. Responsible Gaming
This is a skill-based game. Please play responsibly. You can contact support to request self-limits.
11. Changes
We may update this policy. Material changes will be posted here with a new date.
12. Contact
For privacy questions, contact us at support@ludobots.store.